Governance

A review of Member, Board and Management best practices for effective alignment, transparency, accountability and long-term leadership effectiveness. Including but not limited to: 

• Review the Membership, Board and Operations policy manuals
• Review of policies and regulations
• Best practices review between Directors and Senior management
• Strategies for effective Board meetings and Director onboarding
• Compliance with government regulations 

Resources include:

Fred Galloway

Peter Rizakos, LLB, MBA, 

As a component of the Operations Plan and an important part of the Business Plan, we evaluate a more specific and detailed overview with actionable insights of the employee culture. 

The review and recommendations to foster a motivated and high-performing team include but are not limited to:

• Hiring and retention practices
• Employee morale through their perspectives
• Benefit and reward practices
• Training objectives
• Organization chart review
• Evaluation practices
• Demographic profile

A review of practices and procedures of the operations to identify efficiencies and consistencies for maintaining high standards and exceptional experiences. This is vital if we are facilitating a business plan. 

Areas of focus to enhance day-to-day operations include but not limited to: 

• Labour review
• Departmental oversight review
• Key employee interviews - perspectives
• Alignment
• Focus groups with key stakeholders - view of operations
• Financial analysis of operations

A review of current and upcoming capital projects as part of the overall Master Capital Plan process to ensure financial stewardship and stakeholder confidence. 

Focus includes but not limited to:

• Update or develop a comprehensive Master Capital Plan (also known as the Master Site Plan) as a component of the club's key initiatives and deliverables
• Key Stakeholder perspectives
• Demographic review
• Amenity review and meeting the future requirements of the membership