Capital Planning
A review of current and upcoming capital projects as part of the overall Master Capital Plan process to ensure financial stewardship and stakeholder confidence.
Focus includes but not limited to:
- Update or develop a comprehensive Master Capital Plan (also known as the Master Site Plan) as a component of the club's key initiatives and deliverables
- Key Stakeholder perspectives
- Demographic review
- Amenity review and meeting the future requirements of the membership
Operational Management
A review of practices and procedures of the operations to identify efficiencies and consistencies for maintaining high standards and exceptional experiences. This is vital if we are facilitating a business plan.
Areas of focus to enhance day-to-day operations include but not limited to:
- Labour review
- Departmental oversight review
- Key employee interviews - perspectives
- Alignment
- Focus groups with key stakeholders - view of operations
- Financial analysis of operations
Employee Engagement Review
As a component of the Operations Plan and an important part of the Business Plan, we evaluate a more specific and detailed overview with actionable insights of the employee culture.
The review and recommendations to foster a motivated and high-performing team include but are not limited to:
- Hiring and retention practices
- Employee morale through their perspectives
- Benefit and reward practices
- Training objectives
- Organization chart review
- Evaluation practices
- Demographic profile